Please review our refund terms before purchasing, downloading, or using our Software.
Thank you for choosing Trading Connectivity. This Refund Policy explains how refunds, returns, exchanges, and credits are handled for our downloadable trade copier software.
Our products are downloadable software licenses that are delivered digitally and may be accessed shortly after purchase.
Because the Software is installed and executed on the customer's own device or server environment, all sales are final.
We do not offer refunds, returns, exchanges, or credits for change of mind, unused licenses, remaining license periods, compatibility issues caused by third-party platforms, or customer-side setup decisions.
Our Software is sold as a downloadable product license.
We do not provide a subscription-based online service, hosted trading service, managed trading account, or recurring access plan.
A purchase provides access to the Software according to the license terms shown at checkout and in our Terms of Service.
If you experience installation, activation, or configuration issues, please contact us so we can help troubleshoot the problem.
Requesting support does not change the final-sale nature of the purchase.
This Refund Policy should be read together with our Terms of Service. If there is any conflict between this page and the checkout terms displayed at the time of purchase, the checkout terms and applicable law will control.
We may update this Refund Policy from time to time. Continued use of our website or Software after changes means you accept the updated policy.
If you have questions about this Refund Policy, contact: [email protected]